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Consumer Services

Jewellers Vigilance Canada Inc. provides a number of services that are of benefit to the jewellery buying public.

Complaint Mediation
JVC will mediate on your behalf should you have a complaint about a jeweller.

Buying Tips
What you need to know before you buy jewellery.

Know Your Jeweller
Who should you buy jewellery from.

Jewellery Care
How to keep all your jewellery looking beautiful.

Watch Care
How to keep your watch ticking.

Jewellery Appraisals
What an appraisal should be and where to go to have one done.

Crime Prevention & Reporting
Resources to contact.

Trade Information
A list of trade associations.

Jewellery Trade Services

Crime Prevention
JVC has a comprehensive crime prevention package for the industry.

Trade Members Complaint Mediation
JVC mediates trade complaints. To assist you we have an action package.

Industry Guidelines
JVC sets the standards for the Canadian Jewellery Industry.

Industry Canada
JVC works closely with government to ensure that our industry concerns are taken into consideration when laws are formed or amended.

Law Enforcement
JVC is in full partnership with the RCMP. With our new crime prevention package we will be working with all levels of law enforcement across Canada.

Press Releases
The latest media releases pertaining to ethics in our industry.

Code of Ethics
This code represents the beliefs and practices of what our industry should be.

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